Deluxe King Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Guangzhou · Guangdong
The Ritz-Carlton, Guangzhou
A 5-star retreat in Tianhe District with Pearl River views, a full spa, and dining that guests consistently praise.
- Pearl River and city views from many rooms
- Multiple pools, spa, and wellness facilities
- Exceptional service and club lounge access
9
Perfect
736 reviews
Booking.com 9 · 736 reviews
About
The Ritz-Carlton, Guangzhou
The Ritz-Carlton, Guangzhou is a 5-star hotel in Tianhe District, about 1.4 km from Huacheng Square. It offers a range of rooms and suites, many with sea or river views, plus extensive amenities including a spa, pools, fitness centre, and several dining venues.
Guest reviews highlight the warm, attentive staff and the generous breakfast buffet. The Club floors add a lounge with food service, and the location is convenient for business and exploring the modern city centre.
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional service — Guests consistently praise the staff for being friendly and going out of their way, even providing wheelchair comfort for an elderly guest.
- Spacious, comfortable rooms — Rooms are described as huge or spacious, with luxury bathrooms and comfortable beds. The Club City View King Room added a modern bidet that impressed.
- Impressive club lounge and breakfast — The breakfast buffet offers a wide selection, and the club lounge serves quality food at lunch, making it a highlight for many guests.
- Great location for business and sightseeing — Situated in Tianhe District near Huacheng Square, the opera house, K11 mall, and a trendy library, it's convenient for both work and leisure.
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Worth weighing
4 to weigh- Value for money may vary — While the Value rating is high, some guests felt certain aspects didn't fully match expectations, such as service being 'too good'—occasionally overattentive.
- Facilities rating lower than other categories — Facilities scored 8.0, the lowest among the rating categories, suggesting that some amenities or common areas may not be as modern or extensive as the rooms.
- No pets allowed — If you're travelling with a pet, this hotel isn't an option—pets are not permitted on the property.
- Check-in starts at 15:00 — Standard check-in begins at 3 PM, so you may need to plan your arrival accordingly if you're coming in earlier.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Canton Tower River View Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Club Canton Tower River View Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe River View Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe City View Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium City View King Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Canton Tower River View King Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Premium City View Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Opera River View Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Opera River View King Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Club Canton Tower River View Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Club City View King Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Club City View Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Club City View Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Canton Tower River View Carlton Suite
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Carlton City View Suite
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness & Leisure
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Massage
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Shallow end
- Fitness centre
- Yoga class
- Sports trainer
Dining & Entertainment
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Welcome drink
- Happy hour
- Live entertainment
- Billiard tables
Business & Convenience
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- Car hire
- Currency exchange
- ATM/Cash machine
- Luggage storage
- Locker room
- 24-hour reception
- Express check-in/ -out
- VIP check-in/ -out
- Tours/Ticket assistance
Room Features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Ironing facilities
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Services & Accessibility
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Safe deposit box
- 24-hour security
- Key card access
- Rooms/ Facilities for disabled
- Electric vehicle charging station
- No smoking on site
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9/10 from 736 reviews
Booking.com · 9 · 736 reviews
9Verified guest“Excellent service, fine views, and a spacious room.”
9Verified guest“Wonderful and absolutely fantastic hotel right across from the grand opera house designed by Dame Zaha Hadid, with an outdoor exhibition in front. Amazing breakfast with great food.”
9Verified guest“Huge room with luxury bathroom and comfortable beds. Easy check-in, on-site parking. Enjoyed the cigar bar and the nice pool.”
9Verified guest“The staff were extremely friendly and made an extra effort for my mother, providing wheelchair comfort. The Canton Tower river view room was stunning, with amazing views. The breakfast was excellent too, with a great selection. I loved relaxing at the Pearl Lounge with nice tea and comfy seating.”
9Verified guest“Great decor and rooms, very comfortable. Amazing breakfast with a wide selection. Very good service, sometimes 'too good'. The club lounge had nice food for lunch.”
9Verified guest“One of the most pleasant business trip experiences in China. The staff was incredible. I stayed on the executive floor, and the service and amenities were amazing. I'll definitely stay here again.”
04 — Location
Getting around Guangzhou
The property sits in Guangzhou.
Huacheng Square: About 1.4 km away, this large public square is a hub for city events and offers views of the surrounding skyscrapers.
Guangzhou Opera House: Designed by Zaha Hadid, the opera house is directly in front of the hotel and is a striking architectural landmark worth visiting.
K11 Shopping Mall: Located nearby, the K11 is a high-end shopping centre with art installations and trendy dining options.
3 Xing An Road, Pearl River New Cit, Tianhe Distri, Guangzhou, Guangdong, 510623, China
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 341 rooms
06 — Questions
Frequently asked
What time are check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Is parking available?
Yes, parking is available on site. Some guests have noted that parking is easy.
Does the hotel allow pets?
No, pets are not allowed at the hotel.
What dining options are available?
The hotel has a restaurant, bar/lounge, and offers packed lunches. Guests can also enjoy the club lounge with food service, especially for those on club floors.
Are there family-friendly amenities?
Yes, the hotel provides cots and a children's buffet, making it suitable for families.
What are the pool options?
The hotel features both a heated swimming pool and an outdoor swimming pool, plus sun loungers and a shallow end.
The bottom line
The Ritz-Carlton, Guangzhou earns its reputation with high ratings across service, rooms, and dining. It's an excellent choice for business and leisure travellers who value attentive staff and comfortable, well-appointed spaces.
9A reliable 5-star stay in Guangzhou's modern core.
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